Privacy Policy

Data Controller Information

uplinkhref GmbH is the data controller responsible for your personal data. Our contact details are:

Data We Collect

We collect and process the following types of personal data about you:

Information You Provide

When you contact us through our website forms or directly, we collect data including your name, email address, phone number, and any project details or messages you provide. This data collection occurs when you submit enquiries about our building services or request quotes for construction projects.

Automatically Collected Information

When you visit our website, we automatically collect certain information including your IP address, browser type, device information, pages visited, and time spent on our site. This data collection helps us improve our website performance and user experience.

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and legal obligations:

• To respond to your enquiries about our building services and provide quotes
• To communicate with you regarding your construction projects
• To provide customer support and follow-up services
• To improve our website functionality and user experience
• To comply with legal obligations and regulatory requirements
• To protect our business interests and prevent fraud

Our use of your data is always proportionate and limited to what is necessary for the specific purpose. We process your information based on legitimate interests for business operations, your consent where required, and legal obligations under German and EU law.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Legitimate Interests: For business operations, customer service, and website improvement
• Consent: Where you have provided explicit consent for specific processing activities
• Contractual Necessity: To fulfil our obligations under service agreements
• Legal Compliance: To meet regulatory and legal requirements

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With trusted service providers who assist in our business operations (under strict confidentiality agreements)
• When required by law, court order, or regulatory authority
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer, merger, or acquisition (with appropriate safeguards)

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy. Generally, we keep customer enquiry data for up to 3 years, project-related information for up to 7 years (in compliance with construction industry requirements), and website analytics data for up to 2 years. Data retention periods may be extended where required by legal obligations or legitimate business needs.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@uplinkhref.top or +49 341 2214463. We will respond to your request within one month and may request verification of your identity.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit, secure server infrastructure, regular security assessments, and staff training on data protection. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place, including adequacy decisions by the European Commission or appropriate contractual clauses.

Cookies and Tracking

Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy. You can control cookie settings through your browser preferences.

Third-Party Services

Our website may contain links to third-party websites or services. This privacy policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you access through our website.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Supervisory Authority

You have the right to lodge a complaint with the relevant data protection supervisory authority if you believe we have not handled your personal data in accordance with applicable laws. In Germany, this is the Federal Commissioner for Data Protection and Freedom of Information (Bundesbeauftragte für den Datenschutz und die Informationsfreiheit).